Senior Bilingual Customer Service Representative
1 week ago
This is a high-profile position for a seasoned bilingual professional who can efficiently manage multiple tasks, prioritize duties, and maintain superior communication skills.
The ideal candidate will have strong English language proficiency, including the ability to understand various accents. Fluency in French is also required, as well as experience with Microsoft Office and CRM systems.
Key Responsibilities:
- Manage inbound and outbound calls with customers and potential leads
- Assist in lead generation and consultation booking
- Provide excellent customer support through various communication channels
- Utilize key tools such as Active Campaign (CRM), Spray-Net Work (proprietary), Front (comm hub), and MyContact Center (phone system) to ensure smooth operations
- Work closely with team members to follow up on leads and ensure client satisfaction
- Identify upselling opportunities by recommending relevant services that meet customer needs
- Perform accurate data entry to ensure customer records are always up-to-date in our system
- Leave detailed notes in client files for every interaction
- Apply strong phone etiquette to create a positive customer experience and build long-term loyalty
- Assess customer needs and offer tailored solutions or services to enhance their experience
-
Bilingual Customer Service Professional
2 weeks ago
Imus, Calabarzon, Philippines beBeeCustomerSupport Full time ₱100,000 - ₱120,000Bilingual Customer Service RepresentativeProvide exceptional customer support in both Spanish and English languages.Key Responsibilities:Manage inbound and outbound calls in both languages.Communicate clearly and accurately across both languages.Assist customers with inquiries, account updates, and general support.Document customer interactions with...
-
Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱12,000 - ₱100,000Job SummaryWe are seeking a highly skilled Work-at-Home Bilingual Spanish Customer Service Representative to join our team. In this role, you will provide exceptional customer service across phone, email, and chat while working from the comfort of your home.
-
Spanish Bilingual Customer Support Specialist
2 weeks ago
Imus, Calabarzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000Job Title:Spanish Bilingual Customer Service RepresentativeCompany Overview:A leading Business Process Outsourcing company is seeking a professional to deliver exceptional customer service.With a focus on innovation, we have established ourselves as a trusted partner in the industry.Job Summary:We are looking for a Spanish Bilingual Call Center Associate who...
-
Multilingual Customer Service Specialist
1 week ago
Imus, Calabarzon, Philippines beBeeCustomerSupport Full time ₱40,000 - ₱60,000Customer Support Representative Job SummaryThe ideal candidate will serve as the primary point of contact for French-speaking customers via inbound calls, live chat, and email.Key Responsibilities:Deliver exceptional support in both French and English through voice and chat platforms.Troubleshoot and resolve customer issues with professionalism, urgency, and...
-
Imus, Calabarzon, Philippines beBeeCustomerSupport Full time $50,000 - $70,000Job OverviewWe are seeking a skilled customer support professional to provide top-notch service to our French-speaking clientele. The ideal candidate will possess excellent communication skills, both written and verbal, in French and English.ResponsibilitiesDeliver exceptional support via inbound calls, live chat, and email to ensure customer...
-
Customer Service Representative
2 weeks ago
Imus, Calabarzon, Philippines beBeeCUSTOMER Full time ₱100,000 - ₱120,000Job Title:We are seeking a skilled Customer Service Representative to join our team.
-
Customer Service Representative
2 weeks ago
Imus, Calabarzon, Philippines beBeeCustomer Full time ₱100,000 - ₱120,000Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients via phone, email, or chat.Provide prompt and professional responses to customer inquiriesResolve...
-
Imus, Calabarzon, Philippines beBeeCustomer Full time ₱2,800,000 - ₱3,600,000Call Center Representative PositionWe are seeking a highly skilled and motivated individual to join our team as a Call Center Representative. The successful candidate will be responsible for attending to inbound and outbound calls, providing support through various channels, and possessing excellent customer service skills.Key Responsibilities:Receive and...
-
Imus, Calabarzon, Philippines beBeeCustomerExperience Full time ₱1,200,000 - ₱1,500,000Senior Customer Experience RoleWe are seeking a Senior Customer Experience Representative to join our team. This role is responsible for delivering exceptional service to our customers through email and chat support.The ideal candidate will have strong communication skills, a proactive mindset, and a passion for creating seamless customer experiences.Manage...
-
Remote Customer Service Representative
2 weeks ago
Imus, Calabarzon, Philippines beBeeExcellence Full time ₱4,000 - ₱6,000Customer Service ExcellenceWe are seeking a highly skilled Customer Service Representative to join our team.This is a full-time, permanent position for someone who is fluent in English, quick-thinking, and efficient in communication. The ideal candidate will handle general inbound phone inquiries, primarily from customers without internet access, assisting...
