Delinquency Resolution Specialist

5 days ago


Quezon City, National Capital Region, Philippines Global Payments Full time

Global Payments is dedicated to providing innovative payment solutions that empower merchants and financial institutions. As a Loss Analyst I, you will contribute to our mission by resolving delinquent accounts and improving client relationships.

Job Description:

  1. We investigate and analyze data to identify potential risks and opportunities.
  2. We communicate with customers to resolve issues and ensure timely payments.
  3. We manage and resolve cases through effective negotiation and collaboration.
  4. We assess vulnerabilities and make informed decisions about future steps.
  5. We develop and implement strategies to improve collections processes.
  6. We analyze trends to prevent further losses.
  7. We handle debt-related matters professionally and efficiently.
  8. Other duties as assigned.

Required Qualifications:

  1. Detailed-oriented with excellent analytical skills.
  2. Strong problem-solving skills with professional maturity.
  3. Effective communication skills both verbally and in writing.
  4. Organizational skills with ability to prioritize tasks.


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