Customer Support Team Lead

Job OverviewKMC Solutions is seeking an experienced Technical Service Manager to lead our customer support team in delivering world-class service and driving business success.Key Responsibilities:Manage and develop a high-performing customer support team, focusing on quality, productivity, and customer satisfaction.Develop and implement strategies to improve...

Job Overview">The Team Lead for Customer Support will be responsible for leading a team of customer support associates, ensuring exceptional customer service, and driving business results. In this role, you will oversee the performance and operational delivery of your team, working closely with key support functions to review performance trends and...

Job TitleCustomer Support Shift ManagerAbout KMC SolutionsKMC Solutions is a forward-thinking organization that prioritizes operational excellence and customer satisfaction.Key ResponsibilitiesLead a team of 8-10 agents to drive operational efficiency and positive customer experiences.Cultivate an environment where team members thrive, enhancing our service...

Craving stability with a career path that lets you shine? Look no further We offer a secure and supportive environment where you can build a fulfilling career.YOU DESERVE THE BEST - Enjoy these PerksComprehensive day 1 HMO with 10K medical reimbursementAdditional HMO coverage for your family + dental coverageFree annual Flu vaccineContinuous career...

About the JobWe are seeking a skilled Technical Support Management Specialist to lead our team of engineers responsible for providing Level 1 Customer Support for Ciena's Global Customer base.Key Responsibilities:Lead a team of engineers in answering incoming calls/Portal requests and providing timely technical support.Establish and monitor team performance...

We are seeking an experienced Support Team Lead to join our team at Boldr. As a key member of our support team, you will play a critical part in delivering exceptional Client experiences and resolving complex issues.Your primary responsibility will be to interact with clients, customers, and technicians to address and resolve inquiries regarding the clients'...

The Customer Support Team Head will be responsible for leading our customer support team to deliver high-quality technical support and IT services to our clients. As a key member of our Service Desk Management team, you will be responsible for managing our customer support operations and ensuring that our clients receive exceptional service and support.Lead...

PLEASE DO NOT APPLY IF YOU ARE NOT CURRENTLY IN MANILAThe Customer Success Team Lead at Payfuture is responsible for guiding and mentoring a team of Customer Success Specialists to ensure that all clients have a seamless onboarding experience and ongoing support with our payment-processing solutions. You will lead efforts to drive client satisfaction,...

**Job Overview:**We are seeking an experienced Customer Success Team Lead to join our team at Staff4Me. This role will be responsible for overseeing the performance of our engineering team, ensuring seamless customer support, and driving business growth.

Job DescriptionWe are seeking a talented Banking Operations Team Lead to lead our Commercial Client Operations team in National Capital Region (Manila), Philippines. As a key leader, you will oversee the daily operations, ensure efficient processing of client requests, and provide guidance to team members.Main Responsibilities:Lead and manage a team of...

Job Overview:Trade Mate Distribution Inc. is seeking a highly skilled Customer Service Team Lead to lead and manage our Customer Service Representatives (CSR) and Live Sellers teams. The successful candidate will have proven experience in a leadership role, preferably in customer service or sales.About the Role:Manage and motivate a team of CSR agents and...

CITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ is seeking a Technical Team Lead to manage our software development team. This role involves guiding the team in designing and implementing cloud-native applications and ensuring the quality of the team's work.Requirements:The ideal candidate should have 5+ years experience with software...

At Neksjob Corporation, we are seeking an experienced Customer Service Team Lead to oversee daily operations and ensure exceptional customer experiences.Key Responsibilities:Team Supervision & Leadership: Supervise and coordinate daily activities of customer service representatives, ensuring timely and effective resolution of customer inquiries via phone,...

About the JobAt Regal Rexnord, we're seeking an experienced professional to fill a critical role in our customer support team. As a Customer Service Team Lead, you'll be responsible for providing leadership and direction to your team members, ensuring that they have the necessary tools and resources to deliver exceptional customer service.Key...

As a Team Lead Customer Success, you will play a critical role in driving customer success and retention at Payfuture. You will lead a team of Customer Success Specialists, providing guidance, coaching, and mentorship to ensure they achieve their goals and deliver exceptional customer experiences.Key Responsibilities:Team Leadership: Lead, mentor, and...

We are seeking a highly motivated and experienced Team Lead to join our Customer Success team. As a key member of our team, you will be responsible for leading a team of customer service representatives and driving business growth through excellent customer experiences.About the RoleAs a Team Lead, you will be accountable for delivering exceptional customer...

About UsCITCO INTERNATIONAL SUPPORT SERVICES LIMITED-PHILIPPINE ROHQ is a leading provider of IT services and solutions. We are committed to delivering high-quality services and solutions that meet the needs of our clients.We are seeking an experienced Senior Full Stack Developer to join our team. The ideal candidate will have a strong background in...

At Payfuture, we are seeking a seasoned Customer Success Team Lead to oversee our Customer Success team in Manila. This is a key leadership role that requires a strategic thinker with excellent people management skills.Job Overview:The ideal candidate will have at least 2-5 years of experience in a customer-facing environment, preferably in a supervisory or...

About UsBOLDR PH, INC. is a global B-Corp dedicated to delivering world-class client experiences while creating access to dignified, meaningful work in communities around the world.We employ just over a thousand team members across five countries and are committed to scaling our impact by 2027.Our ValuesWe believe that Authenticity, Curious, and Dynamic are...

Transform your technical expertise into meaningful impact at TECHNOGLOBAL TEAM, INC.. As an IT Support Engineer Level 2, you will play a pivotal role in delivering top-notch technical support to our esteemed MSP partners and their clients.The ideal candidate for this position is a skilled problem-solver with exceptional communication skills. You will work...