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Business Development Associate

2 weeks ago

San Fernando, Central Luzon, Philippines beBeeCollections Full time ₱350,000 - ₱600,000

World Class Collector

As a key member of our global team, you will play a crucial role in delivering exceptional customer experiences and driving business growth.

The ideal candidate for this position will possess excellent time management and self-motivation skills, with the ability to work in a fast-paced environment. You will be responsible for maintaining outstanding customer service, negotiating and servicing accounts, and providing accurate information to customers.

Responsibilities:

  • Maintain high levels of customer satisfaction through effective communication and negotiation
  • Maximize recovery of arrears by implementing effective collections strategies
  • Provide well-informed advice to customers on all products and services
  • Make sound decisions based on assessment of customer's ability and willingness to pay
  • Initiate follow-up actions to ensure payment plans are fulfilled
  • Comply with legislative and regulatory requirements, including ongoing training and testing
  • Contribute to team meetings and forums to drive continuous improvement of collections strategies

Requirements:

  • Excellent time management and self-motivation skills
  • Ability to negotiate and communicate effectively with customers
  • Intermediate level Microsoft Office skills
  • Knowledge of or willingness to learn relevant regulatory acts and apply them

Benefits:

Our company offers a dynamic and inclusive work environment where you can build a career and make memories. We're committed to excellence, fun, and supporting each other. Join us and take your career to the next level