
Real-Time Workforce Management Lead
1 day ago
Be the spark that brightens days and ignites your career with our award-winning employment experience. As a Real-Time Workforce Management Lead working onsite, you'll be a part of bringing humanity to business.
Key Responsibilities:
- Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
- Bring your time management and organizational skills to manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team
- Motivate and develop your team with your open, honest manner and high level of integrity in providing feedback and acknowledging a job well done as you play a big part in the associate's development and career mobility
Requirements:
- Associate degree, technical school or equivalent work experience
- Continuously promote a performance-driven culture and always work towards reaching for amazing
- Consistently mentor, inspire, and support the associate's career mobility
- Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks
- Customer focused mindset
- Computer experience
What You Can Expect:
- A supportive environment that fosters your career and professional development
- An inclusive culture and community-minded organization where giving back is encouraged
- A global team of curious lifelong learners guided by our company values
- Paid time off (PTO) and wellness and healthcare benefits
- A great compensation package and performance bonus opportunities
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