Operational Excellence Coordinator

2 days ago


Marikina City, National Capital Region, Philippines beBeeOperational Full time $50,000 - $80,000
Job Title:

Operational Excellence Coordinator

Job Description:

The role of Operational Excellence Coordinator is to provide operational support to the Customer Success department. This involves working closely with cross-functional teams to identify and implement process improvements that enhance efficiency and scalability.

Key responsibilities include designing, implementing, and maintaining operational tools, processes, and reports. Additionally, this role will assist in identifying bottlenecks and inefficiencies within the Delivery team and contribute to developing standardized solutions.

The ideal candidate for this position combines strong analytical and problem-solving skills with excellent organizational and communication abilities. A background in operations, business analysis, or a related field is preferred, along with experience in data analysis and reporting.

Required Skills and Qualifications:
  • Bachelor's degree in Business, Operations, Data Analytics, Economics, Engineering, or a related field.
  • 3–5 years of experience in operations, business analysis, or a similar role, ideally in a SaaS or service-oriented environment.
  • Strong analytical and problem-solving skills, with hands-on experience in Excel (VBA a plus).
  • Excellent organizational and planning abilities, with great attention to detail.
  • Strong communication and stakeholder management skills, with experience working cross-functionally.
Benefits:
  • Fully remote work setup.
  • Competitive salary.
  • Inclusive work environment & Well-being Program.
  • A clear induction program & a mentoring buddy to help you.
  • Private health insurance allowance.
  • Unlimited time off.


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