
Senior Regional Beauty Counter Leader
2 days ago
Area Operations Manager
We are seeking an experienced leader to oversee and enhance the performance of multiple beauty counters and consignment locations within major retail stores across a designated geographic region.
This role plays a critical part in ensuring seamless daily operations, achieving sales goals, fostering strong team leadership, and delivering an exceptional customer experience through frontline staff.
- Sales & Performance Management:
- Drive area-wide sales growth by developing and executing effective sales strategies.
- Monitor performance metrics and provide ongoing coaching and support to Team Leaders and Beauty Advisors.
- Operational Efficiency:
- Ensure smooth store operations, including accurate inventory control, timely stock replenishment, proper display setups, promotion highlights, and planogram adherence.
- Address and fulfill all store operational requirements.
- Team Leadership & Development:
- Lead and manage a team of Team Leaders, Beauty Advisors, Merchandisers, and other frontline staff.
- Inspire, mentor, and support team development and performance improvement initiatives.
- Compliance & Reporting:
- Ensure full compliance with company policies, procedures, and industry regulations, including Retail Operating Standards (ROS).
- Submit all required reports accurately and on time.
Strategic Planning & Execution: Design and implement initiatives aimed at increasing sales, improving customer engagement, and enhancing area profitability. Market Intelligence: Conduct competitive analysis and market research to tailor strategies and identify business opportunities in various regions. Budget Coordination: Propose necessary retail resources for improving sales performance, based on coordination with field teams and store needs.
Stakeholder & Relationship Management: Build and maintain effective working relationships with internal teams, partner agencies, and retail stakeholders such as Store Managers and Area Managers. Travel & Interdepartmental Coordination: Ensure clear and proactive communication with cross-functional department leads.
Qualifications: A Bachelor's degree in Business, Marketing, or a related field is preferred. Proven experience in a managerial or supervisory role, preferably within the beauty/cosmetics industry. Strong Leadership, communication, and interpersonal skills. Demonstrated ability to lead teams, drive results, and meet sales targets. Excellent analytical, problem-solving, and decision-making abilities. Willingness to do fieldwork.
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