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Logistics Support Specialist
1 week ago
FGC+ has been transforming US businesses through our all-inclusive outsourcing solutions since 2011. Our dedicated professionals excel in supporting diverse industries with unmatched dedication.
We provide a nurturing environment where work-life balance, mentorship, employee engagement, and continuous learning are the pillars of success.
This role involves coordinating business-to-business transactions with suppliers and shipment offices, managing the flow of cargo and freight.
What You'll Do:
- Coordinate with suppliers and shipment offices to ensure smooth logistics operations
- Handle inbound and outbound calls for coordination and issue resolution
- Provide direct daily administrative support to customers and management
- Answer calls and manage secretarial tasks for the Delivery, common carrier, UPS, and Pickup departments
- Manage shipping charges and follow up on reports, communicating with customers on orders past ETA or not shipped
What We Look For:
- Previous experience in shipping, logistics, or a related field is preferred
- Strong organizational and multitasking skills
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
What We Offer:
- Competitive base pay with incentives and allowances
- Payment of all statutory government benefits
- 25 days of annual paid leave
- 13th-month pay
- Onsite medical support
- Skills and training development programs
- Employee Engagement Events
- Employee Referral Program