Support and Engagement Specialist

3 days ago


Bacolod City, Western Visayas, Philippines Artillery Philippines Full time
About the Role:
We're committed to delivering an exceptional customer experience and cultivating a dynamic community. As a Customer Support & Community Engagement Specialist, you'll play a crucial role in enhancing our customer interactions and helping us achieve our mission.

Key responsibilities include providing friendly and timely responses to customer inquiries, resolving order issues, processing orders, and handling returns and exchanges. You'll also be expected to address customer concerns, manage social media, and engage with our online community.

What We're Looking For:
We're seeking someone with at least 1 year of experience in customer support or community engagement, who possesses excellent communication skills and is comfortable with phone calls. They should be able to multitask efficiently, have strong problem-solving skills, and be willing to learn and adapt quickly.

The ideal candidate will also have basic knowledge of Google Sheets/Excel and Canva, be willing to work onsite a few times a week, and demonstrate a sincere interest in art, painting, calligraphy, or journaling.

  • Bacolod City, Western Visayas, Philippines Coca-Cola Full time

    We help businesses navigate change and achieve success.SAP enables customers to reach their full potential through innovative solutions and expert guidance. Our culture emphasizes collaboration, trust, and a shared commitment to excellence. How? We focus on building strong relationships, delivering tailored services, and creating a workplace that fosters...


  • Bacolod City, Western Visayas, Philippines Wear The Shield Full time

    Job OverviewWe are looking for a skilled Virtual Support Specialist to join our team at Wear The Shield. As a Virtual Concierge Specialist, you will be responsible for providing exceptional customer support and service.ResponsibilitiesManage client inquiries via various channels, including Live Chat and emailProvide personalized responses and resolve...


  • Bacolod City, Western Visayas, Philippines Wear The Shield Full time

    Get AI-powered advice on this job and more exclusive features.About Us:We are an innovative and rapidly growing e-commerce company dedicated to delivering exceptional customer experiences. As we continue to expand, we are excited to introduce the role of Customer Support Specialist, a key position focused on bridging customer interactions and creating...


  • Bacolod City, Western Visayas, Philippines LEXIE STAFFING AND BUSINESS CONSULTING Full time

    Leveraging technology to deliver outstanding customer experiences, our call center at LEXIE STAFFING AND BUSINESS CONSULTING serves as the cornerstone of customer service for numerous businesses. This approach allows us to connect customers with our company through a primary method: phone support.We seek a highly skilled and motivated individual to fill the...


  • Bacolod City, Western Visayas, Philippines Ubiquity Global Services, Inc. Full time

    Role Responsibilities:Support the Leaders of the People Team, the Culture, Communication and Experience Team, and the site People Team Manager, and partner with the People Partners to define, build and grow the company culture.Assist in the development, implementation, and assessment of strategies and programs to continuously improve engagement among our...


  • Bacolod City, Western Visayas, Philippines Ubiquity Full time

    Role Responsibilities:Support the Leaders of the People Team, the Global Culture, Communication and Experience Team, and the site People Team Manager, and partner with the People Partners to define, build and grow the company culture.Assist in the development, implementation, and assessment of strategies and programs to continuously improve engagement among...


  • Bacolod City, Western Visayas, Philippines Ubiquity Global Services, Inc. Full time

    Job Description:We are seeking a highly skilled Culture and Engagement Strategist to join our team at Ubiquity Global Services, Inc. as a key member of the People Team.About UsAt Ubiquity Global Services, Inc., we strive to create an inclusive work environment that values diversity, equity, and inclusion. Our mission is to foster a culture that promotes...


  • Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time

    Key ResponsibilitiesWe are looking for a Phone Support Specialist to join our dynamic team.Your primary focus will be on providing exceptional support to customers through phone calls, emails, or other communication channels.You will be required to stay up-to-date with product knowledge, process orders accurately, and respond to customer inquiries in a...


  • Bacolod City, Western Visayas, Philippines FGC+ Full time

    FGC+ Bacolod, Western Visayas, Philippines6 days ago Be among the first 25 applicantsSince 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, we've built strong remote teams, developed customized processes, and provided exceptional customer service, helping companies soar to new...


  • Bacolod City, Western Visayas, Philippines InteLogix Full time

    About the RoleWe are looking for a Medical Support Specialist to join our team at InteLogix. The successful candidate will provide comprehensive healthcare support, raise awareness about health and wellness, and maintain accurate records.This role requires a strong background in nursing, excellent communication skills, and the ability to work effectively in...


  • Bacolod City, Western Visayas, Philippines TeleTech Holdings, Inc. Full time

    Job OverviewWe're seeking a skilled Technical Support Representative to join our team at TTEC. As a Technical Support Representative, you'll play a critical role in providing exceptional customer experiences for our clients.Key Responsibilities:Provide technical support to customers via phone, email, or chat.Troubleshoot and resolve technical issues...


  • Bacolod City, Western Visayas, Philippines Ubiquity Global Services, Inc. Full time

    About This OpportunityWe are seeking an experienced Corporate Culture Specialist to join our team at Ubiquity Global Services, Inc.The successful candidate will be responsible for developing and implementing corporate culture initiatives that drive engagement, productivity, and retention across the organization.Main ResponsibilitiesSupport the development of...


  • Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time

    Job OverviewNeksjob Corporation is seeking a skilled Customer Support Specialist to join our team in Bacolod. As a key member of our customer service team, you will be responsible for responding to incoming calls from customers, answering questions and inquiries, troubleshooting problems, and providing information regarding our products or...


  • Bacolod City, Western Visayas, Philippines Ubiquity Full time

    At Ubiquity, we embody a people-first culture that values expertise, empathy, and a drive to succeed. As a Technical Support Specialist, you will deliver exceptional service while leveraging our knowledge and tools.Key Responsibilities:Expertise: Provide accurate and personalized solutions to customers via phone, email, or chat.Customer Focus: Show genuine...


  • Iloilo City, Western Visayas, Philippines J&M Agri Marketing Full time

    We are seeking a Customer Engagement Specialist to join our team at J&M Agri Marketing. This is an exciting opportunity to make a real difference in the lives of our customers.Key Responsibilities:Deliver exceptional customer service through proactive engagement and problem-solvingBuild rapport with customers to understand their needs and preferencesUtilize...


  • Bacolod City, Western Visayas, Philippines Gratitude Philippines Full time

    Job DescriptionAt Gratitude Philippines, we are seeking a highly skilled Customer Support Specialist to join our team. As a key member of our customer service department, you will be responsible for handling complaints, providing solutions and alternatives within set time limits. Your excellent communication skills and problem-solving abilities will enable...


  • Iloilo City, Western Visayas, Philippines Stealth Monitoring, Inc. Full time

    Stealth Monitoring is looking for talented individuals like you Be the next HRBP Employee EngagementThe HRBP Employee Engagement will support the team in the delivery of a range of internal communication initiatives and engagement campaigns to help improve our people's awareness, understanding and engagement with the organization. Will be responsible for...


  • Bacolod City, Western Visayas, Philippines Neksjob Philippines Full time

    We are looking for a skilled Call Center Support Specialist to join our team at Neksjob Philippines. As a key member of our customer service team, you will be responsible for handling incoming calls from customers, resolving their queries and issues, and providing them with excellent support and guidance.About the Job:Answering customer inquiries and...


  • Bacolod City, Western Visayas, Philippines Neksjob Philippines Full time

    Company OverviewNeksjob Philippines is a dynamic and growing company that values its employees and provides them with opportunities for growth and development.Job DescriptionWe are looking for a Call Center Support Specialist to join our team at our Bacolod site. The ideal candidate will handle customer inquiries, process orders, and provide information...


  • Bacolod City, Western Visayas, Philippines Neksjob Corporation Full time

    Job OverviewNeksjob Corporation seeks highly skilled Customer Support Specialists to join our team in Bacolod. As a key member of our support team, you will be responsible for providing top-notch customer service via phone calls.The ideal candidate will have excellent communication skills, a strong ability to troubleshoot problems, and the capacity to work...