
Dispute Chargeback Specialist
3 days ago
As a key member of our team, you will be responsible for managing disputes and chargebacks from start to finish. This role requires attention to detail and the ability to work effectively in a fast-paced environment.
Responsibilities:- Manage PayPal disputes and chargebacks from A to Z.
- Follow structured processes to ensure timely and accurate case resolution.
- Collect and submit evidence to support dispute resolutions.
- Verify customer data in Shopify and Gorgias to ensure accuracy.
- Maintain internal spreadsheets to track dispute outcomes and identify trends.
- Hands-on experience with PayPal disputes and chargebacks.
- Understanding of e-commerce operations and dropshipping models.
- Experience with Shopify and Gorgias is highly desirable.
- Strong organizational and communication skills are essential.
- Competitive hourly rate.
- Opportunities for growth and professional development.
- Collaborative and dynamic work environment.
- Seniority level: Entry-level.
- Employment type: Full-time.
- Job function: Legal.
- Industries: Retail.
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Dispute Resolution Specialist
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