Dispute Resolution Specialist

2 days ago

Mandaluyong City, National Capital Region, Philippines beBeeDispute Full time ₱1,400,000 - ₱2,300,000
Paypal Dispute Resolution Specialist

The role of a Dispute and Chargeback Specialist is multifaceted, requiring strong organizational skills to manage disputes from start to finish. Your primary responsibility will be to handle PayPal disputes efficiently, adhering to established processes and timelines.

Key aspects of this position include:

  • Managing the entire dispute resolution process for PayPal cases
  • Ensuring compliance with Standard Operating Procedures (SOPs) to maintain operational efficiency
  • Collecting and submitting relevant evidence to support dispute resolution efforts
  • Verifying customer data in Shopify and Gorgias platforms
  • Maintaining accurate internal records and reporting on dispute outcomes

This role demands a high level of organizational proficiency, attention to detail, and a driven mindset. If you possess hands-on experience in PayPal dispute management, an understanding of the dropshipping business model, and e-commerce operations expertise, we encourage you to apply for this challenging opportunity.

Essential Skills and Qualifications
  • Extensive experience in handling PayPal disputes
  • Proven understanding of the dropshipping business model
  • Proficiency in e-commerce operations, particularly with Shopify and Gorgias
  • Strong organizational and analytical abilities, with a focus on detail and process-driven thinking

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