Ecommerce Dispute Manager

2 days ago


Makati City, National Capital Region, Philippines beBeeDispute Full time ₱7,200 - ₱9,000
PayPal Dispute Resolution Specialist

We're seeking a highly organized and detail-focused individual to join our team as a PayPal Dispute Resolution Specialist. In this role, you will be responsible for managing disputes and chargebacks from start to finish.

About the Role
  • Manage disputes and chargebacks in a timely and efficient manner
  • Ensure cases are handled correctly by following clear standard operating procedures (SOPs)
  • Gather and submit evidence such as tracking information, order details, and screenshots
  • Work closely with Shopify and Gorgias to verify customer data
  • Maintain internal spreadsheets and report on dispute outcomes
Required Skills and Qualifications
  • Hands-on experience with PayPal disputes and chargebacks
  • Understanding of the dropshipping model
  • Experience with Shopify and Gorgias
  • Strong understanding of e-commerce operations
  • Highly organized, detail-focused, and process-driven mindset
Benefits
  • Competitive hourly rate
  • Long-term collaboration with growth opportunities
  • Support from an experienced international team
How to Apply

Apply directly on LinkedIn with your CV and a short motivation.



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