Dispute Resolution Specialist

2 days ago


Caloocan City, National Capital Region, Philippines beBeePayPal Full time ₱2,000,000 - ₱3,000,000
Job Overview

As a key member of our team, you will be responsible for handling and resolving PayPal disputes and chargebacks from start to finish. Your primary goal will be to ensure that cases are handled correctly and in a timely manner, adhering to clear Standard Operating Procedures (SOPs).

You will gather and submit evidence such as tracking information, order details, and screenshots while working closely with Shopify and Gorgias to verify customer data. Additionally, you will update internal spreadsheets daily and collaborate with both our customer service and operations teams.



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