
Customer Liaison Professional
12 hours ago
Client Outreach Specialist
Key Responsibilities:- Contact clients to collect outstanding payments.
- Communicate professionally with customers to encourage timely payments.
- Balancing trustful relationships and ensuring timely payments.
- A minimum of 9 months of BPO - Collections experience in international accounts is required.
- Dialer expertise is necessary.
- Proven account management skills are required.
- Familiarity with collection laws and regulations is a must.
- Excellent verbal and written communication skills, as well as good customer service orientation.
- Operating System: Windows 11 OS or higher.
- Processor: At least 2.0 GHz processor or Intel Core i3, i5, i7, or any dual-core or better processor.
- Memory (RAM): Minimum of 8 GB RAM.
- Storage: At least 80 GB hard drive space or at least 20 GB of free space available.
- USB Ports & Peripherals: One available USB port and a USB headset with noise-canceling feature are required.
- Internet Connection: Internet access via cable or fiber only, minimum download speed of 10 Mbps, minimum upload speed of 10 Mbps, must be hardwired directly to the PC or laptop.
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