
Telecommuting Customer Service Representative
2 days ago
Remote Call Center Representatives work with clients to resolve customer inquiries in a professional and efficient manner. Their primary responsibility is to handle inbound and outbound calls, ensuring that clients receive exceptional service.
This role requires strong communication skills, problem-solving abilities, and attention to detail. The representative must accurately document interactions and process claims in a timely manner. They are also responsible for guiding customers through options to find the best solutions for their needs.
The ideal candidate will have previous call center experience and strong proficiency in English, both written and spoken. A high-speed internet connection and quiet workspace are also essential for this role.
In addition to excellent customer service skills, the successful candidate will be able to work effectively in a team environment, meet attendance and scheduling requirements, and maintain up-to-date knowledge of products and services offered.
Requirements- A high-speed internet connection
- A quiet and distraction-free workspace
- Strong proficiency in English, both written and spoken
- Previous call center experience
- A competitive starting compensation package based on experience
- A comprehensive benefits package including HMO coverage, dental coverage, and more
- Ongoing training and development opportunities to enhance skills and career growth
We are an equal opportunity employer committed to diversity and inclusion. We believe that a diverse workforce brings unique perspectives and ideas, driving innovation and success.
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