Customer Service Representative

2 days ago


Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time ₱100,000 - ₱120,000
Customer Service Role Overview

We are seeking skilled customer service representatives to deliver exceptional support and build strong relationships with clients.

The ideal candidate will be passionate about delivering top-notch customer experiences, thrive in a team environment, and possess excellent communication skills.

  • Answer inbound calls and respond to client inquiries efficiently.
  • Provide accurate information regarding products and services.
  • Resolve client complaints with professionalism and empathy.
  • Document all interactions in the CRM system.
  • Follow established protocols and standard operating procedures.
  • Meet or exceed performance metrics including call quality and handle time.
  • Collaborate with colleagues and supervisors to enhance service delivery.
Candidate Requirements

All applicants who meet the minimum qualifications are encouraged to apply.

  • Must be at least 18 years old.
  • High school diploma or equivalent required.
  • Fluent in English and Spanish (spoken and written).
  • Strong verbal and written communication skills.
  • Able to multitask and manage time effectively.
  • Basic computer literacy and typing skills.
  • Previous customer service experience is an asset.


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