Customer Service Representative

3 days ago

Mabalacat, Central Luzon, Philippines beBeeCustomerService Full time $18,000 - $25,000
Customer Service Representative Job

We are seeking a highly skilled and dedicated Customer Service Representative to join our team.

The ideal candidate will have excellent communication skills, be able to work effectively in a team environment, and possess a strong ability to problem-solve and think critically.

Job Responsibilities:
  • Provide exceptional customer service through various channels including phone, email, and chat.
  • Respond to customer inquiries in a timely and professional manner.
  • Process customer orders and resolve any issues that may arise during the order process.
  • Work closely with the sales team to ensure seamless communication and resolution of customer needs.
  • Develop and maintain a deep understanding of our products and services to effectively address customer questions and concerns.
  • Stay up-to-date on company policies and procedures to ensure compliance and consistency in customer interactions.
Required Skills and Qualifications:
  • Excellent written and verbal communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and critical thinking skills.
  • Proficiency in Microsoft Office Suite.
  • Experience with NetSuite ERP system is a plus.
  • Ability to adapt to changing priorities and deadlines.
Benefits:

As a valued member of our team, you will enjoy a range of benefits including competitive salary, comprehensive training program, and opportunities for career growth and development.

Why Join Our Team?

At [Company], we pride ourselves on creating a positive and supportive work environment that encourages collaboration, innovation, and continuous learning. If you are a motivated and dedicated individual who is passionate about delivering exceptional customer service, we would love to hear from you

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