Intake Operations Coordinator

21 hours ago


San Juan, National Capital Region, Philippines beBeeCustomer Full time ₱180,000 - ₱240,000

Are you a highly motivated and hard-working individual looking for a challenging role as an Intake Specialist? We are seeking talented candidates to fill this exciting position, offering a great work environment, team approach, and opportunities for professional and financial growth.

The ideal candidate will have at least 3 years of experience working as a Customer Service Representative in a Business Process Outsource (BPO) environment. You should possess strong computer skills, be willing to work on shifting schedules, and meet the typing requirement of 40 WPM. Additionally, you should have excellent customer service, active listening, and verbal and written communication skills, a professional phone voice, and ability to prioritize workload and multitask in a fast-paced environment.

We offer competitive pay, performance bonuses, healthcare benefits, and a great culture of talented, like-minded individuals who enjoy their job, earn more, and make a difference. If you think you have what it takes to join our high-performing team, then this may be the dream job for you.

Key Responsibilities:
  • Answer incoming calls to gather and input relevant information regarding the client's potential claim.
  • Gather details regarding Plaintiff information, Attorney information, case types, prior litigation fundings, injuries/damages, liability, and insurance coverage to determine the veracity of potential claims.
  • Enter all details and information into the case management system and create leads. Assign all leads created to the Account Executives.
  • Provide the best caller experience to clients.


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