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Customer Support Specialist and Administrative Coordinator

1 week ago

Manila, National Capital Region, Philippines Ninja Solutions Inc. Full time

Company Overview

Ninja Solutions Inc. is a dynamic company committed to matching top-tier candidates with excellent clients in the home services and trades industry who share our values.

Job Description

We are seeking enthusiastic, highly organized, and tech-savvy Virtual Assistants to act as CSRs and Admins. In this role, you will have the opportunity to work with one of our awesome clients, providing top-notch customer service and administrative support.

Responsibilities

  • Handle customer inquiries via phone, email, and chat in a timely and professional manner.
  • Provide administrative support such as data entry, file management, scheduling appointments, and creating marketing materials.
  • Use problem-solving skills to resolve customer issues.
  • Be tech-savvy and have the ability to learn and use new tools and systems.
  • Knowledge or past use of CRMs is a plus.
  • Experience in the Home Service Industry is a plus.

Required Skills and Qualifications

We are looking for individuals with proven experience in customer service, admin/virtual assistant roles. Strong communication and interpersonal skills are essential, along with excellent time-management and organizational skills.

Benefits

If you thrive in a fast-paced environment and enjoy taking on responsibility, we want to hear from you.