Customer Service Specialist

1 day ago


Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱1,500,000 - ₱2,000,000
Job Summary:

We are seeking a highly skilled and dedicated customer service professional to join our team.

This is a challenging role that requires strong communication and interpersonal skills, as well as the ability to work effectively in a dynamic environment.

The ideal candidate will have experience in a call center or customer service setting, with a proven track record of delivering exceptional results and building strong relationships with customers.

Key Responsibilities:
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide top-notch customer service and support via phone, email, and other communication channels
  • Gather and document customer information and feedback to improve services and processes
  • Collaborate with cross-functional teams to achieve business objectives and drive results
Requirements:
  • 3+ years of experience in a Call Center/Customer Service environment
  • Strong communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
  • Proficient in using computers and software applications daily
  • Exceptional customer service and problem-solving skills
Desirable Qualities:
  • Experience working in a fast-paced, dynamic environment
  • Ability to remain calm and composed under pressure
  • Intellectual curiosity and a desire to learn and grow professionally
  • Skilled problem-solver with excellent analytical and critical thinking skills


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