Patient Journey Advocate

2 days ago

Calamba, Calabarzon, Philippines beBeeCare Full time ₱380,000 - ₱530,000
Job Overview

This role offers a unique opportunity to support patients at the beginning of their care journey. As a key team member, you will be responsible for ensuring accurate documentation, verifying insurance eligibility, and coordinating with patients, providers, and internal teams.

">Key Responsibilities:
  • Process new patient referrals and ensure timely documentation
  • Verify insurance eligibility and update referral logs promptly
  • Upload, track, and organize medical documents in the system efficiently
  • Coordinate with patients, providers, and internal teams via phone, chat, and email effectively
  • Handle faxes, tasks, and provider requests promptly and with precision
  • Ensure patients are on schedule by setting up evaluation appointments correctly
  • Maintain smooth team communication through regular updates
Requirements:
  • At least 2 years of experience in insurance verification and authorization
  • Strong knowledge of Medicare, Medicaid, commercial insurance, and referral/authorization processes
  • Excellent attention to detail, organization, and time management skills
  • Proficient with Microsoft Office (Word & Excel) and comfortable with EMR systems
  • Professional communication skills and the ability to remain calm under pressure
  • Bonus: Prior physical therapy or healthcare experience is desirable
Why This Role Matters:

This position plays a vital part in supporting patients throughout their care journey. By joining our team, you will have the opportunity to make a meaningful impact while developing your skills and expertise.

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