Compassionate Patient Care Advocate

1 day ago


Calamba, Calabarzon, Philippines beBeeCare Full time ₱4,200 - ₱6,000
Job Overview

Our organization is seeking a dedicated and detail-oriented professional to fill the role of Patient Care Coordinator. This position will be responsible for managing the front office workflow of our physical therapy clinic, providing exceptional support and care to patients throughout their interactions with us.

About Us

Our clinic is committed to delivering personalized, patient-centered physical therapy services in a collaborative and supportive environment. We value professionalism, empathy, and reliability in every patient interaction, and we are looking for a like-minded individual to join our team.

Key Responsibilities
  • Respond promptly and professionally to phone calls, emails, and SMS inquiries from patients
  • Schedule and confirm appointments, follow-ups, and referrals in a timely manner
  • Process intake forms and maintain accurate and up-to-date patient records
  • Verify insurance coverage and coordinate with billing staff as necessary
  • Provide exceptional customer service to patients, addressing their concerns and needs in a polite and courteous manner
  • Support the front desk workflow by sending reminders, processing forms, and handling general inquiries
Requirements and Qualifications
  • At least 1 year of experience in a healthcare administration, receptionist, or virtual assistant role
  • Familiarity with U.S. insurance verification workflows is preferred but not required
  • Strong communication and organizational skills are essential for success in this position
  • Fluent spoken and written English is mandatory


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