Career Opportunity

7 hours ago

Calamba, Calabarzon, Philippines beBeeCustomer Full time ₱2,200,000 - ₱3,000,000

Job Title: Customer Service Advocate

A core position in delivering outstanding customer service and support.

Key Responsibilities:

  • Provide high-quality customer service support through various channels.
  • Evaluate service delivery against contractual performance metrics.
  • Clarify customer requirements, confirm understanding, and resolve customer issues effectively.
  • Maintain a solid understanding of client products and services.
  • Contribute to activities enhancing customer satisfaction and business success.

Candidate Profile:

We seek a courteous individual with a strong focus on customer service who possesses excellent multi-tasking skills, effective written and verbal communication abilities, and a high level of patience in all customer interactions.

Benefits:

This role offers opportunities for professional growth and development, as well as a dynamic work environment that values employee contributions.

Required Skills and Qualifications:

To excel in this position, you will need:

  • Courteous and patient demeanor
  • Strong customer service orientation
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Familiarity with client products and services

Ongoing Support:

Ongoing training and coaching will be provided to ensure your continued growth and success in this role.

Quality Standards:

All candidates must meet our strict quality standards for customer service and support.

Equal Employment Opportunity:

We are an equal employment opportunity employer and welcome applications from diverse candidates.

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