Client Service Operations Specialist

2 days ago


Baguio City, Cordillera, Philippines beBeeClientServices Full time ₱300,000 - ₱500,000
Talent Acquisition & Recruitment Expert

Unlock your potential with a dynamic career in talent acquisition and recruitment.

About the Role We are seeking an experienced Client Services Coordinator to play a central role in managing client communications, compliance deadlines, and workflow tracking for Australian accounting firms.

Key Responsibilities

  • Manage client onboarding and compliance documentation effectively.
  • Track jobs and lodgements in practice management software with precision.
  • Communicate proactively with clients via reminders, follow-ups, and updates.
  • Monitor work-in-progress and billing status, liaising closely with Australian accountants.
  • Handle ASIC corporate secretarial work, including annual review reminders, digital lodgements, and register maintenance.
  • Support client service activities, such as newsletter coordination and webinar support.
  • Coordinate workflow across admin teams and Australian teams efficiently.

Qualifications & Experience

  • 2-5 years' experience in or supporting an Australian accounting firm (mandatory).
  • Strong understanding of compliance requirements and client service processes.
  • Proficiency in Australian practice management and corporate secretarial systems (XPM, CAS360, BGL, Karbon).
  • Strong English communication skills (written and verbal).


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