Caregiver Support Specialist

1 week ago


Biñan, Calabarzon, Philippines beBeeCare Full time $60,000 - $75,000
Job Description

We are seeking a skilled and compassionate Caregiver Support Specialist to join our team. As a key member of our organization, you will play a vital role in empowering families and caregivers to access care.

Your primary responsibility will be to collect, review, and track required documentation from caregivers and families. This may include IDs, certifications, and health records.

The Role
  • You will work closely with families and caregivers to guide them through the documentation process.
  • Make outbound calls and respond to inbound inquiries to ensure timely completion of documents.
  • Handle a high volume of phone interactions daily while maintaining professionalism, empathy, and efficiency.

In this role, you will be responsible for ensuring all documents are accurate, complete, and compliant with state and Medicaid/Medicare regulations.

You will also communicate clearly and compassionately with families via phone, text, and email, and maintain organized records and track expiring documents, sending timely reminders.

Our Value Proposition
  • We offer highly-competitive compensation and benefits.
  • A dynamic and supportive work environment where you can grow and learn.
  • The opportunity to drive impact and make a difference in the lives of others.
Requirements
  • Extensive experience in customer service, administration, or healthcare support.
  • Proven ability to handle high-volume inbound and outbound calls in a fast-paced environment.
  • Excellent organizational skills and attention to detail.


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