Remote Customer Service Specialist

1 week ago

Biñan, Calabarzon, Philippines beBeeCustomerService Full time $45,000 - $60,000

Job Opportunity Overview

We are seeking a skilled and experienced Customer Service professional to join our team. This is a full-time, remote position working with our US-based operations group.

The ideal candidate will have 3+ years of experience in customer service, excellent communication skills, and the ability to work independently in a virtual environment.

  • Schedule and coordinate daily activities of healthcare workers
  • Screen and hire caregivers
  • Communicate regularly with field staff and develop strong relationships
  • Staff client shifts by matching caregivers with clients
  • Manage the service delivery platform to meet company standards
  • Provide excellent customer service over the phone
  • Prepare daily and weekly staffing reports
  • Support payroll functions
  • Provide HR support to healthcare workers

This is an exciting opportunity to work for a rapidly expanding healthcare services company and contribute to our mission of delivering exceptional care to our clients.

Our company values a positive and friendly work environment, and we offer competitive pay, promising career advancement opportunities, and a comprehensive benefits package.

Requirements:

  • 3+ years of experience in customer service
  • Excellent communication skills in English (spoken and written)
  • Expert-level computer skills with documents, sheets, and web applications
  • Excellent problem-solving skills
  • Detail-oriented, highly organized, dependable, and multi-tasker
  • Self-starter with superior time management skills
  • Excellent customer service skills with phone interactions
  • Dedicated home office space

Working from Home Benefits

  • Competitive pay
  • Promising career advancement opportunities
  • Permanent Work from Home in a positive, friendly, and fun work environment
  • Training and education
  • Recognition and incentives from management

Join our team and take advantage of this incredible opportunity to grow your career in a dynamic and supportive environment

 

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