Family Care Advocate

1 week ago


Biñan, Calabarzon, Philippines beBeeCaregiver Full time ₱1,500,000 - ₱2,000,000
Family Care Advocacy Specialist

Making a positive impact on family caregiving is at the heart of our mission. We're seeking compassionate advocates to empower underserved families in accessing quality care.

  • We'll be relying on your exceptional communication and organizational skills to collect, review, and accurately track required documentation from caregivers and families.

You will play a pivotal role in guiding families through the documentation process, providing clear and empathetic support via phone, text, and email.

  • Verifying that all documentation is accurate, complete, and compliant with state regulations and Medicaid/Medicare requirements.

As a member of our team, you will work closely with onboarding, credentialing, and family support teams to ensure a seamless experience for families and caregivers.

Key Qualifications:

  • Proven customer service or administrative experience, preferably in healthcare-related roles.
  • Ability to manage high-volume inbound and outbound calls in a fast-paced environment.
  • Strong organizational skills with attention to detail in document review and tracking.
  • Clear, professional communication skills, both verbal and written.
  • Proficiency with CRM systems and/or document management tools.
  • Compassionate and patient approach when supporting families and caregivers.

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