Technical Support Expert Opportunity

16 hours ago

Pasay, National Capital Region, Philippines beBeeSupport Full time ₱50,000 - ₱100,000
Job Overview

We are seeking highly skilled and customer-focused individuals to join our team as technical support experts.

About the Role

The successful candidate will be responsible for providing exceptional technical assistance and troubleshooting support to clients across various industries.

This role requires a strong proficiency in English, both written and spoken. Previous call center experience is a plus.

Key Responsibilities
  • Diagnose and troubleshoot hardware, software, and network issues
  • Guide customers through step-by-step solutions and escalate complex issues when necessary
  • Document all customer interactions accurately in the system
  • Maintain up-to-date knowledge of products, services, and support procedures
  • Ensure customer satisfaction by providing timely and effective resolutions
Candidate Qualifications

We welcome positive and driven applicants who meet the following requirements:

  • Must be 18 years or older
  • High school diploma or equivalent
  • Previous call center experience
  • Work from home experience
  • Strong command of the English language
  • Typing speed of 20+ WPM
  • Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
What We Offer

As a member of our team, you can expect a dynamic and supportive work environment that fosters growth and development.

We encourage continuous learning and provide opportunities for professional advancement.

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