
Expert Technical Support Professional
5 hours ago
We're seeking a skilled Technical Support Specialist to provide expert technical assistance for our CRM and automation platform.
- The ideal candidate will possess strong problem-solving skills, be able to think critically, and effectively troubleshoot complex issues.
This is a remote role that requires the ability to work independently as an independent contractor. Key responsibilities include:
- Providing timely and effective technical support to clients
- Collaborating with the team through daily stand-up meetings and ensuring transparency in all engagements
- A developer's mindset with the ability to combine AI with independent critical thinking
- Understanding of the limitations and risks of AI tools
- Ability to cross-check AI output before acting on it
- Capacity to spot subtle problems that AI might miss
- A flexible, remote work arrangement
- Opportunities for professional growth and development
- A collaborative and supportive team environment
Successful candidates will be expected to disclose any existing ongoing roles or client work and reflect this engagement on their LinkedIn profile (clearly marked as).
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