Technical Support Expert in Real Estate Technology
14 hours ago
Our organization is seeking an experienced Technical Support Expert to join our team. This role will be responsible for providing top-notch technical support to clients in the real estate technology sector. The ideal candidate will have strong customer-facing experience and a passion for problem-solving.
Key Responsibilities
- Provide technical support via phone, email, and live chat.
- Troubleshoot issues using step-by-step procedures and provided tools.
- Manage support tickets and ensure timely resolution of client inquiries.
Required Skills and Qualifications
We are looking for individuals with a strong background in technical support and customer service. The ideal candidate will possess excellent communication skills, a proven ability to meet performance goals, and a comfort with structured processes.
Benefits
This role offers a competitive starting salary, bonuses tied to performance, and opportunities for growth and advancement within the company.
Seniority Level and Employment Type
This is a full-time associate position that requires a high level of expertise and dedication.
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