Senior Business Development Liaison

1 week ago

Mandaluyong City, National Capital Region, Philippines beBeeCustomerSuccess Full time ₱5,400,000 - ₱7,300,000
Job Description

We are seeking a highly skilled and organized professional to join our team as a Customer Success Manager. This individual will be responsible for building strong relationships with the Sales Team by providing timely and accurate administrative data-driven support.

The ideal candidate will have exceptional problem-solving, multi-tasking, and project management skills, as well as excellent communication and interpersonal skills.

This role requires a high level of technical competency, proficiency in Microsoft O365, including SharePoint, and the ability to handle confidential information with integrity.

Key Responsibilities
  • Provide timely and professional support to the Sales Team and wider business, undertaking a wide variety of administrative, support, and coordination functions.
  • Resolve product or service problems by clarifying customer complaints, determining cause, selecting best solution, expediting correction, and following up to ensure resolution.
  • Attend relevant meetings, record meeting notes, documenting key takeaways and action items.
  • Create and maintain records in CRM/ERP, ensuring all data is up to date, organized, and accessible.
  • Develop and prepare correspondence, documents, reports, and presentations in a timely, efficient, and professional manner.
  • Assist in project management by tracking deadlines, monitoring progress, and coordinating with stakeholders.
Requirements
  • Bachelor of Science in Information Technology and 3-5 years' experience in a similar position.
  • Exceptional project management and time management skills across multiple calendars.
  • Demonstrated technical competency, proficiency in Microsoft O365, including SharePoint.
  • Ability to handle confidential information with integrity.
  • Highly developed communication and interpersonal skills.
  • Strong organizational and multitasking skills with high attention to detail and accuracy.
  • Strong written and verbal communication skills.
  • Positive 'can do' attitude, enthusiastic, and self-motivated with a drive to succeed.

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