
Scheduling and Care Delivery Professional
6 days ago
Job Title: Scheduling and Care Coordination Specialist
We are seeking a highly organized and detail-oriented professional to manage clinician and client schedules, facilitate seamless care coordination, and oversee key administrative tasks. The ideal candidate is proactive, professional, and comfortable handling multiple responsibilities in a fast-paced environment.
Key Responsibilities:
- Scheduling Management
- Develop and maintain accurate schedules for clinicians and clients.
- Ensure appropriate client-to-clinician ratios.
- Provide primary point of contact for scheduling inquiries from clients and staff.
- Assessments Coordination
- Arrange assessments and reassessments in a timely and organized manner.
- Care Coordination
- Coordinate care across multiple disciplines.
- Arrange substitute clinicians as needed to ensure uninterrupted services.
- Client & Staff Communication
- Answer incoming calls with professionalism and urgency.
- Maintain consistent and clear communication via phone and email with families and staff.
- Record & Document Management
- Maintain and audit client records for accuracy and compliance.
- Ensure timely documentation and updates in relevant systems.
- Reception Oversight
- Oversee receptionist functions, including managing calls, scheduling appointments, and addressing inquiries.
- Front-End Billing & Authorization Management
- Verify insurance benefits and monitor ongoing eligibility.
- Track changes in coverage and authorization status.
- Manage patient record reviews, collect client payments, and maintain up-to-date authorization tracking.
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