Home Care Scheduler Position Available

4 days ago


Cebu City, Central Visayas, Philippines beBeeCaregiver Full time ₱870,240 - ₱1,211,920
Job Opportunity:

We are seeking a highly skilled Home Care Coordinator to oversee the scheduling of caregivers, manage daily operations, and maintain seamless communication with clients and staff.

Key Responsibilities
  • Coordinate day-to-day caregiver scheduling to ensure all client shifts are covered
  • Respond promptly to last-minute schedule changes, call-outs, or client needs by arranging suitable coverage
  • Maintain accurate records of all caregiver assignments, shifts, and availability using scheduling software (preferably WellSky)
  • Communicate effectively with caregivers and clients regularly to confirm schedules and address concerns
  • Handle inquiries from virtual assistant companies or marketers attempting to reach a referral point of contact, and route or document those accordingly
  • Gather and log contact information for potential referral sources identified through marketing efforts for follow-up
  • Take detailed notes from calls and interactions to ensure seamless follow-up by team members
  • Ensure a positive and professional tone with clients, staff, and referral partners at all times
  • Support onboarding efforts by assisting new caregivers in understanding their schedules and first shifts
Essential Skills and Qualifications
  • Excellent communication skills - outgoing, friendly, and professional
  • Strong attention to detail and ability to take thorough notes
  • Able to multitask and stay calm in a fast-paced environment
  • Familiarity with scheduling systems; WellSky experience is beneficial
  • Tech-savvy and comfortable with phones, email, and cloud-based software
Minimum Requirements
  • 1+ year of scheduling or similar experience
  • Experience handling inbound calls and managing multiple priorities is essential
Work Schedule

Monday - Friday, 8:00 a.m. - 6:00 p.m. EST

Location

On-site

Employment Type

Full-Time


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