
Home Care Scheduler Position Available
4 days ago
We are seeking a highly skilled Home Care Coordinator to oversee the scheduling of caregivers, manage daily operations, and maintain seamless communication with clients and staff.
Key Responsibilities- Coordinate day-to-day caregiver scheduling to ensure all client shifts are covered
- Respond promptly to last-minute schedule changes, call-outs, or client needs by arranging suitable coverage
- Maintain accurate records of all caregiver assignments, shifts, and availability using scheduling software (preferably WellSky)
- Communicate effectively with caregivers and clients regularly to confirm schedules and address concerns
- Handle inquiries from virtual assistant companies or marketers attempting to reach a referral point of contact, and route or document those accordingly
- Gather and log contact information for potential referral sources identified through marketing efforts for follow-up
- Take detailed notes from calls and interactions to ensure seamless follow-up by team members
- Ensure a positive and professional tone with clients, staff, and referral partners at all times
- Support onboarding efforts by assisting new caregivers in understanding their schedules and first shifts
- Excellent communication skills - outgoing, friendly, and professional
- Strong attention to detail and ability to take thorough notes
- Able to multitask and stay calm in a fast-paced environment
- Familiarity with scheduling systems; WellSky experience is beneficial
- Tech-savvy and comfortable with phones, email, and cloud-based software
- 1+ year of scheduling or similar experience
- Experience handling inbound calls and managing multiple priorities is essential
Monday - Friday, 8:00 a.m. - 6:00 p.m. EST
LocationOn-site
Employment TypeFull-Time
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