Healthcare Operations Assistant

1 day ago

San Fernando, Central Luzon, Philippines beBeeAdministrative Full time $40,000 - $60,000
Medical Assistant - Healthcare Operations Specialist

We are seeking a highly organized and detail-oriented Medical Assistant to support healthcare providers and ensure seamless operations in a medical office environment. The successful candidate will be adept at various administrative tasks, including data entry, appointment scheduling, records management, prescription refills, and patient insurance verification.

This role requires strong customer service skills, the ability to work with minimal supervision, and a deep understanding of HIPAA regulations and patient data confidentiality.

  • Key Responsibilities:
  • Appointment Scheduling and Calendar Management: Coordinate and schedule appointments for healthcare providers and patients, ensuring efficient use of time and resources.
  • Patient Communication: Facilitate communication between patients and healthcare providers, including relaying messages, scheduling follow-up appointments, and addressing inquiries.
  • Documentation and Record Keeping: Maintain accurate and up-to-date medical records, including patient histories, treatment plans, and test results. Ensure compliance with regulatory standards and protocols for medical documentation.
  • Billing and Coding Support: Assist in coding procedures and diagnoses accurately for billing purposes. Collaborate with the billing department to resolve any discrepancies and ensure timely reimbursement.
  • Medication and Prescription Management: Manage prescription refills, including coordinating with pharmacies and obtaining prior authorizations when necessary. Maintain medication records and ensure patients receive necessary prescriptions in a timely manner.
  • Data Entry and Organization: Input patient information, treatment plans, and other medical data into electronic health record (EHR) systems accurately and efficiently. Organize medical records and documentation to ensure easy retrieval and accessibility.
  • Insurance Verification: Verify patient insurance coverage and eligibility for medical services. Communicate with insurance providers to obtain necessary authorizations and resolve coverage-related issues.

Requirements:

  • Proven experience in the healthcare industry.
  • Proficiency in English communication, both written and verbal.
  • Proficient in virtual office tools, EHR systems, and communication platforms.
  • Strong customer service and critical thinking skills.
  • Understanding of HIPAA regulations and the importance of patient data confidentiality.
  • Strong problem-solving skills and ability to work with minimal supervision.

What We Offer:

A dynamic work environment, opportunities for professional growth and development, and a competitive compensation package.

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