Guest Experience Ambassador

2 weeks ago


Antipolo City, Calabarzon, Philippines beBeeHospitality Full time ₱600,000 - ₱1,300,000
Job Overview

We are looking for a customer-focused and highly motivated individual to provide exceptional guest experience from check-in to check-out.

Key Responsibilities:
  • Provide professional and friendly greetings to guests.
  • Ensure smooth check-in/check-out procedures.
  • Respond to guest inquiries regarding room rates and services.
  • Handle reservations, modifications, and cancellations through various channels.
  • Process guest payments and maintain accurate billing information.
  • Offer information about local attractions, dining options, transportation, and hotel services.
  • Address guest requests, complaints, and concerns promptly and professionally.
  • Maintain the front desk area ensuring it is clean and organized.
Qualifications
  • Previous experience in guest services or hospitality is preferred.
  • Strong communication and interpersonal skills are essential.
  • Ability to work efficiently in a fast-paced environment.
  • Basic computer skills and familiarity with hotel property management systems are a plus.

Opportunities for growth and advancement are available.



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