People Operations Associate

7 days ago


Sorsogon, Bicol, Philippines beBeeOperations Full time $50,000 - $60,000
Job Overview

We are seeking a highly skilled and detail-oriented individual to fill the role of People Operations Coordinator.

Key Responsibilities
  • Employee Experience:
    • Prioritize delivering an empathic and customer service-focused experience for all employees.
    • Provide support for employee inquiries, delivering high-level customer service and exploring opportunities to innovate and advance our people operations processes.
  • HR Administration:
    • Assist with the full employee lifecycle, including pre-boarding, onboarding, offboarding, leave administration, employee change requests, and maintaining personnel records.
    • Coordinate HR-related documentation, such as employment contracts, offer letters, change letters, and HR-related correspondence in relevant systems.
    • Manage employee data in those systems, ensuring data accuracy and integrity and meeting employee experience processes.
  • Systems, Automation & Reporting:
    • Develop automation of HR processes to eliminate manual repetitive tasks.
    • Ownership of the people operations space and related documents, keeping them up-to-date and accurate.
    • Keep the people ops playbook up to date with documented processes and links.
    • Lattice administration, including Surveys, RAD Review Cycles, and Impact Conversations via updates.
    • Report on people initiatives as required, including Surveys, RAD Review Cycles, and Impact Conversations.
  • Employee Relations:
    • Triage Zendesk tickets within 24 hours.
    • Serve as a point of contact for employee inquiries regarding people policies, procedures, and benefits.
    • Assist with employee relations documentation, including disciplinary actions and performance management processes.


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