Operations Management Associate

6 days ago

Sorsogon, Bicol, Philippines beBeeMentorship Full time ₱800,000 - ₱1,200,000
Job Overview

The Customer Operations Specialist role is designed to support the success of our sales teams by implementing and maintaining strong relationships with key store personnel. This position involves coaching and mentoring agency supervisors and coordinators in building these relationships, as well as evaluating training and development programs for key agency personnel.

Key Responsibilities
  • Coaching and Mentoring: Coach and mentor agency supervisors and coordinators in building strong relationships with key store personnel, agency screening, training, and development.
  • Evaluate Training and Development Programs: Evaluate training and development programs of key agency personnel to ensure they are effective in building strong relationships with key store personnel.
  • Building Strong Store Relationships: Strengthen relationships with key store personnel through regular store visits in GMA direct accounts and modern trade accounts within the assigned territory.
  • Promotions and Sales Program Execution: Ensure systems like Kamustahan, KRA Checking and Evaluation (Availability, Facings, Planogram/MD compliance) are followed and maximized to resolve in-store merchandising concerns promptly.
Requirements
  • Strong passion for learning and career growth, with relevant experience and knowledge.
  • Excellent communication and interpersonal skills.
  • Strong analytical skills and business acumen.
  • Basic marketing (4Ps) and computational skills.
  • Knowledge of Cost Benefit Analysis and Basic Marketing Research techniques.

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