Training and Enablement Professional
4 days ago
About the Job:
The CRM Training and Enablement Specialist will be responsible for managing the effective implementation and adoption of the CRM system within the organization.
Key Responsibilities:
- Design and deliver comprehensive training programs to ensure seamless transition and effective utilization of the CRM system.
- Analyze survey data and feedback to identify areas for improvement and opportunities to enhance the overall user experience.
- Collaborate with stakeholders to establish clear KPIs and benchmarks for CRM usage and satisfaction.
- Develop targeted communication and engagement strategies to drive high user adoption rates.
About Security Bank Corporation
Our approach to Human Capital Management (HCM) is embodied by our Employee Value Proposition (EVP): 'YOU matter.'
At Security Bank, we strive to provide a supportive and inclusive work environment that fosters growth and development.
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