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Delivery Partner Quality Specialist

1 week ago

Pasig, National Capital Region, Philippines Grab Full time

About the Role:

This is an exciting opportunity to join our team as a Delivery Partner Quality Specialist. In this role, you will be responsible for working on quality and engagement processes for our delivery partners, experimenting and implementing projects to ensure platform reliability, and improving scalable operational processes.

Main Responsibilities:

  • Working on quality and engagement processes for delivery partners
  • Experimenting and implementing projects to ensure platform reliability
  • Improving scalable operational processes to solve delivery partner efficiency and retention issues
  • Collaborating with cross-functional teams to support goals and projects

What We Offer:

We offer a comprehensive benefits package, flexible work arrangements, and opportunities for professional growth and development.