
Remote Healthcare Services Coordinator
1 day ago
Job Opportunity:
Cloverleaf Care is a direct employer seeking a customer service professional to support our growing needs with scheduling shifts, customer service and human resources functions.
Key Responsibilities:
- Schedule and coordinate day-to-day activities of healthcare workers
- Screen and hire caregivers
- Communicate regularly with field staff, develop strong interpersonal relationships, promote the employer's brand and ensure that we retain the best talent
- Staff client shifts by matching the best caregiver with each client
- Take initiative to build strong rapport and relationships with US-based team members
- Manage the service delivery platform to meet company standards
- Answer phone calls and provide excellent customer service
- Prepare daily and weekly staffing reports
- Support payroll functions
- Provide HR support to healthcare workers
Requirements:
- 3+ years experience in a Customer Service role
- Flair communication skills in English, both spoken and written
- Expert level computer experience with documents, sheets, and web applications
- Excellent problem-solving skills
- Detail-oriented, highly organized, dependable, and multi-tasker
- Self-starter with superior time management skills
- Excellent customer service skills with phone, with US or UK consumers
- Dedicated home office space
- Strong work ethics, respectful, and a professional attitude towards work
About Us:
We offer competitive pay, promising career advancement opportunities, permanent Work from Home (WFH) in a positive, friendly, and fun work environment, training, education, and recognition and incentives from management.
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