Revenue Relationship Manager

1 day ago

Paranaque City, Calabarzon, Philippines beBeecollections Full time ₱800,000 - ₱1,000,000
Job Description:

Maximizing Revenue and Foster Relationships

In this pivotal role, you will play a crucial part in securing revenue generated by the sales organization, building robust customer relationships, and driving positive interactions to propel ongoing partnerships.

  • Make timely contact with business-to-business (B2B) customers via phone, email, or fax to discuss outstanding invoices and billing issues.
  • Manage a collections portfolio ranging from 300 to 600 accounts, with a suggested activity of approximately 40 customer contacts per day, including email and telephone calls.
  • Negotiate customer payment terms as needed based on account status to ensure maximum payment recovery.
  • Develop and maintain strong relationships with customer accounts and champion optimal receivable practices.
  • Collaborate with internal sales reps to proactively troubleshoot payment issues, such as invoicing, pricing, product/service issues.
  • Document and track collections activity using monthly aging reports.
  • Oversee individual and department monthly receivable targets.
  • Regularly reconcile accounts.
  • Demonstrate success working in a team-oriented environment.
  • Show adaptability in a fast-paced IT sales environment.
Requirements:
  • A completed college diploma (preferably in Accounting or Finance) or related experience.
  • Two to three years of experience in corporate (B2B) collections, focusing on medium to enterprise-level customers.
  • Experience with the Accounts Receivable escalation process and taking initiative to resolve account issues.
  • A good understanding of fundamental accounting principles.
  • Intermediate Microsoft Word and Excel skills.
  • Excellent verbal and written communication skills.
  • Similar experience managing a portfolio of accounts.
  • Customer service oriented.

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