Customer Support Specialist

7 days ago


Quezon City, National Capital Region, Philippines Nityo Infotech Full time

About the Role

Nityo Infotech is seeking a highly skilled CSR Onsite Support for our Health Account team. This is an excellent opportunity to leverage your customer service and administrative expertise in a dynamic setting.

Key Responsibilities

We are looking for an individual who can provide exceptional support to clients on-site, ensuring seamless day-to-day operations. Key responsibilities include:

  • Providing timely and professional assistance to clients via various channels
  • Managing client queries and issues efficiently
  • Collaborating with cross-functional teams to resolve complex problems
  • Staying up-to-date with industry developments and best practices

Requirements

To succeed in this role, you will need:

  • A minimum of 2 years of experience in customer-facing roles or similar environments
  • Proficiency in MS Office applications (Word, Excel, PowerPoint)
  • The ability to work effectively in a fast-paced environment
  • Flexibility to adapt to changing priorities and deadlines

Benefits

Nityo Infotech offers a comprehensive benefits package, including competitive compensation, complete benefits, and opportunities for growth and development. We are committed to creating a positive and inclusive work environment that supports the well-being of our employees.



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