Junior Customer Support Specialist

1 week ago


Pasig, National Capital Region, Philippines Santaisabel Full time
About the Role

This is an exciting opportunity for a motivated individual to join our dynamic team as a Junior Customer Support Specialist. The role involves responding to customer inquiries, resolving issues, and providing excellent customer service.

Responsibilities:
  • Answer customer calls and address concerns in a professional and courteous manner.
  • Provide accurate and complete information following call flows and processes.
  • Document all customer interactions and maintain quality standards.
Requirements:
  • Candidate must possess good English (verbal and written) communication skills.
  • Amenable to work onsite at Cyberspace Alpha (Ortigas, Pasig) Office.
  • Flexible in working on a graveyard shift.


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