Global Technical Support Team Lead

Job DescriptionWe are seeking a highly skilled and experienced professional to lead our support team. The successful candidate will be responsible for guiding the team, ensuring excellent customer service, and driving operational excellence.The role involves leading and inspiring a support team to deliver outstanding customer experiences, managing...

5 days ago Be among the first 25 applicants Direct message the job poster from Phil-Data Business Systems, Inc. TheIT Technical Team Leadis responsible for overseeing technical operations, managing customer relationships, and ensuring the effective performance of the IT team. This role requires a balance of technical expertise, leadership skills, and...

Job OverviewWe are seeking a skilled Technical Support Specialist to join our team. This mid-senior level position is responsible for providing expert technical assistance to remote work-at-home analysts via phone, email, and instant messaging.The successful candidate will possess strong analytical skills, with the ability to troubleshoot and resolve complex...

Job OverviewWe are seeking a seasoned project manager to lead our team in delivering complex projects within the enterprise technology market.The ideal candidate will possess exceptional stakeholder engagement skills, strong technical knowledge of Linux, open source, and cloud technologies, and experience leading cross-cultural, remote, and global project...

Job DescriptionWe are seeking a skilled Customer Support Specialist to join our team. The successful candidate will be responsible for delivering exceptional technical and functional support to customers, including Neobanks and MFIs.This is a remote role, and candidates should be able to work standard CET working hours. You will collaborate with multiple...

Job OverviewThis is a pivotal role that bridges the gap between technical support and engineering. You will be part of a global team, supporting customers with complex issues related to GitLab.As a Technical Support Engineer, you will work closely with the Engineering department to resolve customer inquiries and provide exceptional support.Key...

Job DescriptionWe are seeking a seasoned professional to lead our devops and gitops engineering team. As a key member of our organization, you will be responsible for driving daily agile devops practices, representing the IS team to stakeholders, customers, and internal teams, organizing, coordinating and driving internal projects, mentoring engineers to...

Technical Support SpecialistWe are seeking a highly skilled and customer-focused Technical Support Specialist to join our global support team. This full-time, remote opportunity involves working on challenging technical issues and collaborating with world-class teams across Product, Engineering, and QA.Key ResponsibilitiesProvide advanced support for global...

About This RoleThis is a critical position in leading and developing the client's customer support team.Key ResponsibilitiesAct as a mentor and developer of a team of customer support specialists to deliver exceptional client experiences.Oversee daily support operations, including ticket management and call queues.Monitor team performance to ensure service...

About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...