Dedicated Customer Support Representative

5 hours ago


Davao City, Davao, Philippines Neksjob Philippines Full time

**Company Overview:**

Neksjob Philippines is a dynamic and growing company committed to delivering exceptional customer experiences.

**About the Role:**

We are seeking a highly skilled and motivated Blended Account CSR Agent to join our team. As a key member of our support team, you will play a crucial role in providing top-notch customer service and ensuring seamless interactions with our clients.

**Key Responsibilities:

• Provide excellent customer service through various communication channels

• Resolve customer inquiries and concerns in a timely and professional manner

• Collaborate with internal stakeholders to ensure efficient issue resolution

• Continuously improve knowledge and skills to stay up-to-date with industry trends and best practices

**Requirements:

• At least a High School or equivalent diploma

• Minimum 3 months of customer-facing experience in a BPO or non-BPO setting

• Proficiency in computer and internet navigation

• Excellent communication and interpersonal skills

• Ability to work onsite

**What We Offer:**

• Competitive salary

• Exciting performance bonuses and account-specific allowances

• Career advancement opportunities within the company

• Comprehensive healthcare benefits

At Neksjob Philippines, we value our employees' growth and well-being. If you are a motivated and customer-focused individual looking for a challenging and rewarding role, please apply.



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