Customer Support Representative

2 weeks ago


Davao City, Davao, Philippines Neksjob Full time

Job Title: Customer Support Representative

Company Overview

Neksjob is a dynamic company committed to delivering exceptional customer experiences. Our team is passionate about helping customers resolve their concerns and providing accurate information.

Estimated Salary

The estimated salary for this role is between $25,000 to $40,000 per annum, depending on location and experience.

Job Description

We are seeking an experienced Call Center Agent to join our team. As a key member of our customer support team, you will be responsible for:

  1. Answering incoming calls from customers in a timely and professional manner.
  2. Listening attentively to customer concerns or questions and providing accurate and helpful information.
  3. Resolving customer issues or complaints in a fair and efficient manner.
Required Skills and Qualifications

To be successful in this role, you must have:

  • A high school diploma (old curriculum) or senior high school diploma (new curriculum).
  • At least six months of customer service experience.
  • Excellent English communication skills, both written and verbal.
  • Basic computer literacy and good web navigation skills.
Benefits

As a valued member of our team, you can expect:

  • A competitive salary range of $25,000 to $40,000 per annum.
  • Exciting performance bonuses and account-specific allowances.
  • Career advancement opportunities within the company.
  • Promotion opportunities within the company.
  • Comprehensive healthcare benefits.


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