Customer Support Professional

7 days ago


Davao City, Davao, Philippines Neksjob Full time
Neksjob is seeking a dedicated and enthusiastic Customer Service Representative to join our Telco Account team. Our ideal candidate will have a strong background in customer service, excellent communication skills, and a solid understanding of telecommunications products and services.

This role involves providing top-notch support to customers, resolving their inquiries and issues, and ensuring a high level of satisfaction with our telecommunications services. We value hard work and commitment, which is why we are offering a competitive salary of $15.00 per hour for this position. If you are interested in a career where you can grow and develop your skills, please consider applying for this role.

Responsibilities:

* Provide exceptional customer service experience to customers via phone, email, or chat
* Resolve customer complaints and concerns in a timely and professional manner
* Work closely with the sales team to understand customer needs and preferences
* Collaborate with other departments to ensure seamless customer experience

Requirements:

* High school diploma or equivalent required
* 0-2 years of customer service experience preferred
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and meet deadlines
* Willingness to work onsite at Neksjob's office location

About Us:

We are a dynamic and innovative company that values its employees and provides opportunities for growth and development. Our mission is to provide exceptional customer service and exceed customer expectations.

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