Quality Assurance and Improvement Specialist
2 months ago
At RSD Human Resource Management Consultancy, we are seeking a highly skilled Quality Assurance and Improvement Specialist to join our team.
About the RoleThis is a senior-level position that requires a minimum of 4-5 years of experience in quality assurance and leadership roles. The successful candidate will have a deep understanding of quality tools and analysis, as well as experience working in the insurance domain (preferably). They must also be able to accurately calculate NPS and deploy quality frameworks in new transitions.
Key Responsibilities- Develop and implement quality assurance strategies to improve overall performance
- Analyze data and metrics to identify areas for improvement
- Collaborate with cross-functional teams to ensure effective quality framework deployment
- Stay up-to-date with industry trends and best practices in quality management
- Minimum 4-5 years of experience in quality assurance and leadership roles
- Strong understanding of quality tools and analysis
- Experience working in the insurance domain (preferable)
- Ability to calculate NPS accurately
- Experience deploying quality frameworks in new transitions
We offer a competitive salary package, including an estimated annual salary of $80,000 - $110,000, depending on experience. Our company offers a dynamic and supportive work environment, opportunities for professional growth and development, and a collaborative team culture.
Please note that the salary range provided is an estimate and may vary based on individual circumstances.
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