Operations Manager Assistant
2 weeks ago
As a key member of our team at JOB MATCHMAKER, you will be responsible for providing exceptional support to our clients and ensuring seamless project execution. This role is perfect for someone with excellent organizational skills, strong communication abilities, and a passion for delivering outstanding results.
Key Responsibilities- Documentation Management: Oversee the meticulous organization of project documentation, including filing installation photos, shipping documents, product warranties, service agreements, delivery receipts, ocular reports, and maintenance schedules. Ensure that all records are accurate and easily accessible.
- Coordination and Scheduling: Collaborate with the operations manager, project managers, installation teams, and contractual laborers to facilitate timely executions that meet client needs. Key responsibilities include job order preparation, team and vehicle assignments, budget preparation, and effective communication throughout the after-sales process.
- Assets Management: Ensure that the warehouse, tools, vehicles, and equipment owned by the company are properly tracked, inventoried, and maintained in top quality.
- Client Liaison: Serve as the secondary point of contact (after the operations manager) for clients post-project, addressing inquiries, resolving issues, and preparing requirements for the installation team to execute work onsite.
- Materials Outsourcing: Maintain and update a database of reliable suppliers for equipment and raw materials needed for each project.
- Expense Tracking and Liquidation: Be responsible for creating, tracking, and documenting payment requests and expense liquidations.
- Deliveries Management: Plan and organize incoming shipment deliveries to clients, including oculars of the staging area onsite, preparing delivery receipts and packing lists, organizing the delivery teams, and renting necessary equipment needed for unloading.
- A Bachelor's degree in any related field.
- Experience in after-sales, customer support, or coordination roles.
- Exceptional communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Proficiency in project management software and Microsoft applications.
We offer a competitive salary of $65,000 - $80,000 per year, depending on experience and qualifications.
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