Senior Contact Center Operations Manager

Contact Center Solutions ManagerJoin Neksjob Philippines in shaping the future of customer experience.As a Contact Center Solutions Manager, you will be responsible for developing and implementing tailored contact center solutions that meet the specific needs and objectives of our clients. Your expertise will be crucial in analyzing RFPs, designing...

Contact Center Solutions Manager Job DescriptionNeksjob PhilippinesAbout the RoleWe are seeking a highly skilled Contact Center Solutions Manager to join our team. As a key member of our organization, you will be responsible for delivering successful contact center solutions and projects.Key ResponsibilitiesRFP Analysis: Analyze RFPs to identify...

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in our Contact Center.About the RoleAs a Customer Service Representative, you will be responsible for handling incoming calls from customers, resolving their inquiries and requests in a timely and professional manner. You will utilize...

Job Summary:As a Customer Service Team Lead Manager at RecruiterPH, you will be responsible for managing a team of customer service representatives and ensuring that they meet the required performance standards. This includes managing Service Level, Productivity, Efficiency, Quality, and other key performance indicators.Key Responsibilities:Works closely...

Job SummaryWe are seeking a highly skilled and experienced Senior Retail Operations Manager to oversee the daily operations of our store. This is a key leadership role that requires a strong ability to motivate teams, deliver excellent customer service, and develop business strategies for success.For this position, we require a graduate with at least 2-3...

Job SummaryThe Logistics Operations Manager will be responsible for executing tasks related to order creation, shipment activation, load building, and appointment scheduling. This role will also involve monitoring task boards and email accounts to respond to customer and carrier requests. The ideal candidate will have a minimum of 2 years of experience in...

Job OverviewSolid Lyndelle Manpower Services Inc. is seeking a seasoned Senior Talent Acquisition Manager to lead our client-side operations and delivery across multiple clients and projects. This role requires strong stakeholder and account management skills, as well as the ability to manage external and internal communications for smooth and successful...

Job SummaryWe are seeking a highly skilled and experienced Logistics Operations Manager to join our team at Gratitude Philippines. As a key member of our logistics team, you will be responsible for executing tasks related to order creation, shipment activation, load building, and customer service.Key ResponsibilitiesExecute tasks in accordance with office...

Job Title: IT Senior Systems EngineerAt TASQ Staffing Solutions, we are seeking a highly skilled IT Senior Systems Engineer to join our team. As a key member of our IT Services Support and Operations team, you will be responsible for providing technical expertise and support to ensure the smooth operation of our IT systems.Responsibilities:First point of...

Job SummaryThe Logistics Operations Manager will be responsible for executing tasks related to freight services, including order creation, shipment activation, load building, and appointment scheduling. This role requires a strong focus on quality and efficiency, with a keen eye for detail and a commitment to customer satisfaction.Key ResponsibilitiesExecute...

Job SummaryAs a Call Center Agent working on-site, you will be responsible for handling customer inquiries and resolving their issues in a timely and professional manner.Responsibilities• Answer incoming calls from customers• Resolve customer inquiries and requests• Utilize client-based tools for customer management and servicing• Provide excellent...

About the RoleAs a Site Call Center Agent at Neksjob, you will be responsible for providing exceptional customer service to our clients. Your day-to-day will involve answering incoming calls, resolving customer inquiries and requests, and ensuring that customer requests are handled in a timely and professional manner.Key ResponsibilitiesAnswering incoming...

Job SummaryWe are seeking a highly organized and detail-oriented Project Operations Manager to join our team at JOB MATCHMAKER. In this role, you will be responsible for overseeing the daily operations of projects, ensuring timely executions, and maintaining effective communication with clients and internal teams.About YouBachelor's degree in any related...

Job Summary: We are seeking a highly skilled Senior Internal Audit Manager to join our team at Solid Lyndelle Manpower Services Inc. in the Philippines. The successful candidate will be responsible for leading internal audit activities at the head office level, ensuring they align with the organization's objectives and regulatory requirements.Key...

Job Title: Customer Service Associate ManagerAt RecruiterPH, we're seeking a highly skilled and experienced Customer Service Associate Manager to join our team. As a key member of our contact center operations, you will be responsible for leading a team of customer service representatives and driving excellence in service delivery.Key Responsibilities:Manage...

Job OverviewCareer Level: Department HeadDepartment Head is responsible for leading client-side operations and delivery across multiple clients and projects. Strong stakeholder and account management is vital for this position. The ideal candidate will have a strong client management background with companies from tech, finance, or similar industries.Key...

Job OverviewHunter's Hub, Inc. is seeking a highly skilled Senior Database Operations Specialist to join our team.Key Responsibilities:Manage the overall operation of application management services, ensuring seamless delivery to clients.Analyze, troubleshoot, and resolve complex database issues, utilizing strong problem-solving skills and attention to...

Key Responsibilities:Oversee global service delivery operations within a network operations center.Manage infrastructure solutions across data centers, cloud environments, and network/security systems.Monitor and improve service delivery performance through KPIs and ITIL processes.Skills:Proficient in managing Operations KPIs such as ticket management,...

About UsTOPSERVE SERVICE SOLUTIONS INC has been a credible service provider for 25 years, serving various industries such as Aviation, Logistics, Telecommunication, Retail, Marketing, Administrative, Banking and Finance, Pharmaceutical, Food & Hospitality, Healthcare, General & Maintenance, Manufacturing, Production, IT, and Teaching.Job Title: Senior...

We are seeking a highly skilled Senior Account Management Professional to join our team at Gratitude Philippines. In this role, you will be responsible for managing international voice campaigns, utilizing your excellent communication skills to ensure seamless customer experiences.About the RoleThis is an exciting opportunity to work with a dynamic and...